Policies

Safe Space Policy

This is a safe space for every single person. ALL sexual orientations, races, nationalities, genders, religions, political parties, etc are welcome in this space. We have a zero tolerance policy for hate speech and discrimination in this sacred space. Violation of the Safe Space Policy will result in immediate termination of any session and the full service charged to your card on file with a 20% tip which will be used for a donation in your name to support the group being discriminated against.

Cancellation Policy
If I am not able to make a scheduled appointment, I agree to cancel or reschedule the appointment more than 24 hours in advance. I agree to pay the full session rate (whichever is greater) the day of my scheduled appointment to my card on file if I give less than 24 hours’ notice. If I develop a contagious illness or have a sudden, unplanned health or personal emergency rendering me unable to make my appointment, I will inform Nine Worlds Healing right away and I will still pay the full cancellation fee.

No Call, No Show Policy: If I miss an appointment without giving notice I agree to pay the full session rate plus a 20% tip the day of my scheduled appointment to my card on file. I understand all future appointments will be canceled in the case of a no call, no show AND I will be expected to pay all future services in advance with no return if I do not show up for those services.

Punctuality Policy

I understand in order to get the full session time I have scheduled I must arrive on time. If I arrive late, I understand the therapist can only give me whatever time remains of my appointment, and that I will pay for the full length of the session that I booked.

Credit Card Policy

I understand in order to hold my appointment for a service I am required to have a card on file. This will not be charged unless I give permission or to honor cancellation policies. If I do not have a card on file I understand I forfeit my appointment slot.

Communication with Healer Policy

I understand that in order for me to receive the best service possible, I know that I have to communicate ANYTHING and everything, including my needs, preferences, requests, or feedback, at any time before, during, or after my service. I take it upon myself to communicate right away if there is anything distracting me or if I feel unwell or uncomfortable at any time during the session so that adjustments can be made. I understand that my therapist wants my HONEST feedback - positive or negative - and doesn’t take offense to it.